1st MidAmerica Credit Union in Granite City, Illinois

Worst company ever no one will help in this pandemic moment I have been off work since 3/2020 due to this COVID mess an they just took it up to there own an stop helping there customers with no support on helping push back there payments to help them. They act like I was asking for them to pay our bill no we was only trying to spare us some time to get the funds and they made sure they didn't make no way to helps us out if I knew this company was like this I wouldn't of never excepted this Auto loan with them.

Worst credit union ever. Terrible customer service. You can tell the management is horrible! Will never do business in this poor excuse for an establishment. If everyone were smart, they'd do their banking in other more reputable establishments. I don't look for this place to last long unless the company gets smart and hires a manager that can actually manage and not micromanage. Think about it, 1st midamerica CEO, spend less money and hire a great manager that cares about their employees then you'll have less turnover and more productivity. And you will spend less money training employees... then your members will be happier too... WOW your problems are solved... look at where your problem begins and fix it... I wish I could give this place no stars!

Thay have all been Wonderful. When I had trouble with someone charges were being takeout. They fixed it. I got scammed over the summer and they helped me get my money back. They are Wonderful ladies and the young man that retired was also helpful. They have been there for me and my family and they will before you so come out and join 1stMidAmerica credit union. Best bank any where. They are friendly very helpful and will how you with your banking needs. 5 Stars.