1st Source Bank in Lafayette, Indiana

This was a really good bank for me for about three years. They started making mistakes on my account. I gave them plenty of chances to improve and they didn't .

Went in to make a deposit and was disgusted at how they were treating the man in front of me. He was a mexican man trying to cash his check and they kept refusing to cash it even though he was showing 8 types of proof of identification. So he ended up opening an account which got more ridiculous "are you a citizen?" they asked him when he clearly had given them his social security card. Then they asked him "are you going to send money to mexico?" are you kidding me? I just there in disbelief. He showed his lease, his bills, his pay stub, store membership cards with his name, his photo id, and even more! They still were about to deny him until i got tired of it and spoke up. Then they finally did it. Racist.

nice people working here

We recently switched here from a larger chain, and we were so impressed by the genuine hospitality. I cannot recall ever leaving a review for a bank, and I rarely leave reviews for anything online. But the kindness of the tellers and the staff as well as the clean, welcoming environment are things that stand out to me every time I go in. They also have free Copper Moon Coffee, cookies, and a self-service copy center. Awesome!! We plan on banking here for a long time!

The tellers know my name from the first day I went in there! They have provided amazing positive "I can help you" attitude assistance absolutely every time they have helped me! So I decided to put my car loan with them and it was the exact same experience! Very personable and encouraging people work here!