ACE Cash Express in Missouri City, Texas

Ms. Dana is a true professional. Not only is she courteous, she is also very patient. She explains and ensures you understand all documents before you sign them. Over the past years I have used ACE several times. While working in the field, there are several stores I could visit for convenience/location. However because of the outstanding service I have received each time I have encountered Ms. Dana, this is the only location I will ever use or recommend!

I was in the store today at about 5:00pm. This young man was at the window and I was waiting behind him. The clerk asked him for his ID and the amount of his last transaction, while she was calling the netspend office to help him with a lost card. He couldn't find the amount of his last transaction and he was looking in his wallet or phone for a while. The clerk asked him to wait on the side while she helped me real quick and he could keep looking for the transaction. He got so mad, he threw the piece of paper at the window, called her rude, and just left and said he was going to report her. I don't know what she did wrong. He had such a hot head and wouldn't listen. She even asked him to stay because she wanted to help him. Her name is Dana and she was calm and professional. Kudos to her! I appreciate her service every time I go.

Most rascist experience I've ever had. I won't ever do business there again. PLS is much better company, I'll take my money to them instead