ACE Cash Express in Monroe, Louisiana

I visited the place after a phone call with a worker; it was assured that as long as I had the information needed then I shouldn't have any problems. But when I went in the next day I was greeted an there was concern about my identification because of the new La Wallet Application provided by the state. But there was also another rise of question as to if I had steady income; I provided my income after the very cold walk to the public library with the Mrs's an the clerk still pulled up some stuff that has nothing to do with me nor any of my money..If y'all to broke to help an Honest husband an His Wife, just be honest before they come looking for that same respect you were talking over the phone. I've paid before I needed help; I figured, why not ask for the little help since they said they are willing to help.

Ms.Pat needs to work on her people and communication skills....

Service was excellent

I have been coming to Ace for more than 10 years and I have always received professional and outstanding customer service. It is great to go into a location and receive such great service.

This store is very clean and it smells good when you first walk in. Neil is a very pleasant person to talk with. She has very good customer service skills. She is a very sweet lady. She talks, laughs and helps you out in any way that she can with the everything you need assistance with. She is very respectful and I look for her assistant everyone I cook in the building and If I don't see her, I'll ask for her. Thank you Neil for providing great service.