Advance Auto Parts in Strasburg, Virginia

Last night, my partner and I were driving through Virginia to Maryland when we realized both our headlights were not working and had no idea why. It was after 5pm, we were 2 hours away from home, and the sun was setting fast. Previously, I had had very positive experiences with Advance Auto Parts in several different locations, so I suggested we try the store nearest us at the time, the one on Old Valley Pike in Strasburg, VA. If we couldn't Google what was wrong with the car, the people there might know, or at the very least, they would know of a garage opened after 5pm. When we arrived we were assisted by Courtney. We told her our problem, 2 dead headlights, which to my knowledge is a rare and unusual occurrence, and she immediately jumped into action. She asked a few questions and started making phone calls to get us answers. Within 3 minutes her friends Chris and Tommy arrived and started to assist us in figuring out the problem.To be clear, Chris and Tommy's arrival was coincidental, but they took time out of their lives to help us. Chris worked on our car for almost an hour in the freezing cold while Tommy provided company and ran gopher, and Courtney sorted out the parts we needed and had everything ready for us to check out. Courtney is a skilled communicator. Chris is an expert mechanic with a philosopher's heart. Tommy is kind soul, who was just happy to help. I cannot thank these people enough. They turned what could have been a days long ordeal into a minor blip in our otherwise lovely weekend. I highly recommend this store!

Decent service and convenient location for auto parts.