Alaska USA Federal Credit Union in Anchorage, Alaska is a company that offers you the following services: auto loans, bad credit loans, business loans, cash advance, check cashing, payday loans, personal loans, student loans, title loans. Alaska USA Federal Credit Union in Anchorage, Alaska has an average rating of 3,7 based on 147 people. If you need to call Alaska USA Federal Credit Union in Anchorage, AK, here is the phone number: 18005259094.
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Address: | 125 W Dimond Blvd, Anchorage, AK 99515 | |
Phone: | 18005259094 | |
Website: | http://alaskausa.org | |
Areas of the Company: | Auto Loans, Bad Credit Loans, Business Loans, Cash Advance, Check Cashing, Payday Loans, Personal Loans, Student Loans, Title Loans | |
Working Hours: | Sunday: Closed Monday: 10AM-7PM Tuesday: 10AM-7PM Wednesday: 10AM-7PM Thursday: 10AM-7PM Friday: 10AM-7PM Saturday: 10AM-7PM |
Latest Testimonials | |
katherine Mooter | I'm very happy with the follow through of management after an incident involving an employee. He was professional and understanding. |
Girdwood Auto Main | Always fast and efficient! Thanks Elva! |
Address: | 12222 Industry Way, Anchorage, AK 99515 | |
Phone: | 18005259094 | |
Website: | http://alaskausa.org | |
Areas of the Company: | Auto Loans, Bad Credit Loans, Business Loans, Cash Advance, Check Cashing, Payday Loans, Personal Loans, Student Loans, Title Loans | |
Working Hours: | Sunday: Closed Monday: 10AM-7PM Tuesday: 10AM-7PM Wednesday: 10AM-7PM Thursday: 10AM-7PM Friday: 10AM-7PM Saturday: 10AM-7PM |
Latest Testimonials | |
Marc Wisdorf | I AM New Member because a friend wanted to deposit remotely to my account..and last 5 times been here waited 20 to 30 minutes. ..Manager and General managers take note.. pulling all my money out |
Jack Daniels | It's a bank and it's not well' rip you off at every corner so it's good to say the least, I've banked here for many years and have never had a problem no missing funds no transfer issues no worries setting up accounts it's always a safe easy and pleasant experience I highly recommend this to family and friends with grate reviews in return from them as well with that I'd say there worth you time and business. |
Luke Layman | very nice people |
Address: | 1650 W Northern Lights Blvd, Anchorage, AK 99517 | |
Phone: | 18005259094 | |
Website: | http://alaskausa.org | |
Areas of the Company: | Auto Loans, Bad Credit Loans, Business Loans, Cash Advance, Check Cashing, Payday Loans, Personal Loans, Student Loans, Title Loans | |
Working Hours: | Sunday: 10AM-7PM Monday: 10AM-7PM Tuesday: 10AM-7PM Wednesday: 10AM-7PM Thursday: 10AM-7PM Friday: 10AM-7PM Saturday: 10AM-7PM |
Latest Testimonials | |
Darren Clausen | Certainly beats all the banks in town in all relative areas... Ie loan rates, ease of obtaining a loan or mortgage, customer service, branch locations... I could go on. However I still prefer CU1 for the majority of my banking, mostly due to locations, their gold and super low fixed rate in house credit cards |
Steven Johnson | this place is usually very busy, but nice people and fast. |
Thomas | Fast and friendly, preferred branch on the West side of town. ATM accepts cash deposits as well. |
Address: | 2000 W Dimond Blvd, Anchorage, AK 99515 | |
Phone: | 18005259094 | |
Website: | http://alaskausa.org | |
Areas of the Company: | Auto Loans, Bad Credit Loans, Business Loans, Cash Advance, Check Cashing, Payday Loans, Personal Loans, Student Loans, Title Loans | |
Working Hours: | Sunday: 10AM-7PM Monday: 10AM-7PM Tuesday: 10AM-7PM Wednesday: 10AM-7PM Thursday: 10AM-7PM Friday: 10AM-7PM Saturday: 10AM-7PM |
Latest Testimonials | |
David Bresky | We have found the staff friendly and helpful. |
Tara Bales | This is more a complaint regarding their mortgage lenders. My husband and I had hooked up with a realtor who had recommended Jeremy Gogain as a potential lender. We met with him once, everything was cool. We liked him. Fast-forward a couple of weeks and we'd decided to part ways with our realtor, but kept on with the lender as we'd already done all that yawn-inducing paperwork and credit checks. I sent him a text requesting some numbers on a property, since he'd specifically stated he was available anytime, day or night, and would "always get back to us right away". It was TWO HOURS before he bothered responding, and it was a rather generic message stating that he'd send us the information requested the next day. Never did. We then find out that he had gone behind our backs, called our former realtor, and asked her why we were working with the other guy. Our former realtor then called and bitched out our new one. Not only is that EXTREMELY unprofessional, it's a complete breach of our private transactions and requests. We're considering suing, and I fully intend to lodge a complaint with Alaska USA's senior management. Bottom line? These people aren't loyal to YOU, they're loyal to those who send them your business. |
John Jefferson | Good |
Address: | 2300 Abbott Rd, Anchorage, AK 99507 | |
Phone: | 18005259094 | |
Website: | http://alaskausa.org | |
Areas of the Company: | Auto Loans, Bad Credit Loans, Business Loans, Cash Advance, Check Cashing, Payday Loans, Personal Loans, Student Loans, Title Loans | |
Working Hours: | Sunday: 10AM-7PM Monday: 10AM-7PM Tuesday: 10AM-7PM Wednesday: 10AM-7PM Thursday: 10AM-7PM Friday: 10AM-7PM Saturday: 10AM-7PM |
Latest Testimonials | |
Russ S | The online services and banking services have no idea what the other is doing. I like going to a financial institution that knows how to coordinate those efforts. Alaska USA continues to fail me. |
Jake Tyner | AK USA FCU is a great bank |
Address: | 2600 Debarr Road, Anchorage, AK 99508 | |
Phone: | 18005259094 | |
Website: | http://alaskausa.org | |
Areas of the Company: | Auto Loans, Bad Credit Loans, Business Loans, Cash Advance, Check Cashing, Payday Loans, Personal Loans, Student Loans, Title Loans | |
Working Hours: | Sunday: Closed Monday: 10AM-7PM Tuesday: 10AM-7PM Wednesday: 10AM-7PM Thursday: 10AM-7PM Friday: 10AM-7PM Saturday: 10AM-7PM |
Latest Testimonials | |
Frank Kerr | MIGHT AS WELL NOT HAVE A PHONE NUMBER --WORTHLESS |
Anthony Cudney | They always have a teller ready for you, and if all tellers are engaged, I've seen the other employees and managers completely removed from teller tasks hop in to ensure a steady flow of customers. That's a bank I can stand behind. |
Address: | 310 E Northern Lights Blvd, Anchorage, AK 99503 | |
Phone: | 18005259094 | |
Website: | http://alaskausa.org | |
Areas of the Company: | Auto Loans, Bad Credit Loans, Business Loans, Cash Advance, Check Cashing, Payday Loans, Personal Loans, Student Loans, Title Loans | |
Working Hours: | Sunday: Closed Monday: 10AM-7PM Tuesday: 10AM-7PM Wednesday: 10AM-7PM Thursday: 10AM-7PM Friday: 10AM-7PM Saturday: 10AM-7PM |
Latest Testimonials | |
Jaydon Evan | Alaska USA has really cheap service. They will leave you on hold for over an hour like they did to me. Their automated systems aren't representatives. They need to redo their automated system. I'm going to switch my bank to one that actually has good service. |
Brian Schroeder | Nice place good. Customer service. All around great visit |
Jake Pollock | I have been with AKUSA for years and they have always been great. I would recommend them to everybody. |
Address: | 4000 Credit Union Dr, Anchorage, AK 99503 | |
Phone: | 18005259094 | |
Website: | http://alaskausa.org | |
Areas of the Company: | Auto Loans, Bad Credit Loans, Business Loans, Cash Advance, Installment Loans, Payday Loans, Personal Loans, Student Loans, Title Loans | |
Working Hours: | Sunday: Closed Monday: 10AM-7PM Tuesday: 10AM-7PM Wednesday: 10AM-7PM Thursday: 10AM-7PM Friday: 10AM-7PM Saturday: 10AM-7PM |
Latest Testimonials | |
McCall Anger | Came in with a ton of questions and Cody answered everything with amazing detail and knowledge! Came back and applied for a loan with Keith who was extremely patient and thoughtful through what was an hour-long process. Fantastic employees here who will answer all your questions and help you with everything you need. |
Russ S | Online services and banking services don't talk to one another. I like a financial institution that can coordinate the two services. If you offer a service online, then PLEASE-- know how to resolve an issue at the bank. It's already been a month and will probably take a month more to settle this issue. |
Address: | 777 Juneau St Fl 1, Anchorage, AK 99501 | |
Phone: | 18005259094 | |
Website: | alaskausa.org | |
Areas of the Company: | Payday Loans | |
Working Hours: | Sunday: Closed Monday: 11AM-6PM Tuesday: 11AM-6PM Wednesday: 11AM-6PM Thursday: 11AM-6PM Friday: 11AM-6PM Saturday: Closed |
Address: | 7575 Debarr Road, Anchorage, AK 99504 | |
Phone: | 18005259094 | |
Website: | http://alaskausa.org | |
Areas of the Company: | Auto Loans, Bad Credit Loans, Business Loans, Cash Advance, Check Cashing, Payday Loans, Personal Loans, Student Loans, Title Loans | |
Working Hours: | Sunday: 10AM-7PM Monday: 10AM-7PM Tuesday: 10AM-7PM Wednesday: 10AM-7PM Thursday: 10AM-7PM Friday: 10AM-7PM Saturday: 10AM-7PM |
Latest Testimonials | |
Kyle MacCarthy | Came in to refinance my truck at a lower interest rate after completing the refinance on my mortgage. I explicitly asked if the GAP coverage that I already paid for when I purchased the vehicle originally was transferrable- I was told that it was. Found out after the bank ran my credit that I was going to be re-charged 345 again for GAP coverage if I opted for it even though it's the same vehicle and the same bank. The person said they "misunderstood" instead of just apologizing and owning their mistake, which goes a long way. Fortunately my truck is worth a little more than I owe, but had those expectations been accurately set before the bank performed a credit check, it would have been a much better experience. If you do not know the answer to a question being asked, don't assume you know the answer- ask for help. Also, instead of the manager speaking with me when I was standing right in front of her, she relayed information to the teller to then repeat to me while I was within earshot. |
Mya Blue | Spent 40 mins in line when I was 3rd just to pay rent. Was not thanked for waiting. Not greeted. |
Address: | 8475 Hartzell Rd, Anchorage, AK 99507 | |
Phone: | 18005259094 | |
Website: | http://alaskausa.org | |
Areas of the Company: | Auto Loans, Bad Credit Loans, Business Loans, Cash Advance, Check Cashing, Payday Loans, Personal Loans, Student Loans, Title Loans | |
Working Hours: | Sunday: Closed Monday: 10AM-7PM Tuesday: 10AM-7PM Wednesday: 10AM-7PM Thursday: 10AM-7PM Friday: 10AM-7PM Saturday: 10AM-7PM |
Latest Testimonials | |
American Made | Got a personal loan using my Titan here as USAA does not do personal loans currently and not even within a year did they start adding fees. I have full coverage insurance from USAA provided at the time of loan application. Well i get a notice AND was billed already saying that I didn't provide insurance and charged me 95 and was told they would continue to charge me until loan was paid off. Well I paid it off yesterday and your bank can eat rocks for your crooked ways. Edit 2/23No one reached out. Received a payoff letter...they credited my closed LOAN account 95, so I naturally never saw it. Beware they will charge you regardless if you have insurance or not. Greedy bank. |
Ashley Dries | I went in to open a new account and had a wonderful experience with fantastic customer experience. I decided to check out Denali Credit Union first, because they fit more of my banking needs, but to my surprise I received terrible customer service. I left immediately and went over to Alaska USA, which was in the same parking lot as Denali. As soon as I walked in I was greeted and assisted by a gentleman named Jameel. He was professional, quick but didn't rush me, patient I ask a lot of questions, friendly and knowledgable. Fantastic experience. |
Darlene Morris | It's never a long wait in line when I go there! The tellers are so nice and always act happy to see me ! This is what I love about it... Excellent Customer Service ! Everyone should take some tips from ur employees Cuhz their the BEST ! |