Alaska USA Federal Credit Union in Kent, Washington

Aaron and the whole staff and the Lake Meridian branch of Alaska USA are amazing! We have been doing business with them for almost a year now and they never let me down! They are always very quick to email or call me back which is rare these days. They have also went out of there way to save our customers extra money by refinancing them on other vehicles for lower interests rates and have even dropped off paperwork to our business which is out of their way! Thanks team!!!

The best staff! Taylor and the ABM are fantastic. Super helpful in fixing my problem and getting everything sorted out. Can't believe how rude some of the other customers are- the staff put up with so much! Wouldn't want to bank with anyone else.

Taylor is the best ! Very patient & goes beyond my expectations.

I usually have a wonderful experience at Alaska F.C.U. ... Helpful staff etc. However this past Thursday I was disappointed... When I arrived I waited for a total of 30 minutes before leaving..... I noticed one teller working on paperwork for 2 customers... Another teller standing next to the other teller for some reason....the whole time I was there.... Inside a glassed off office another employee andtalked on the phone... I waited and was not contacted by anyone... The employee behind glass seemed to be enjoying herself... I left without getting help....

My favorite bank for over 40 years!

I got my motorcycle loan through Alaska and my experience with the branches has been amazing. I've worked with various people from 3 branches this one included and everyone has given be the best service possible. Going above and beyond to answer my questions and following up.m The customer service line can be a little frustrating cuz you get a different person every time, but the branches are GREAT. Would strongly recommend to anyone.