ALM Hyundai Florence in Florence, South Carolina

Be careful buying a vehicle from this company. New, but not knew to the business of "get them in serve them, then screw them". A recent purchase Dec. 2020, ALM agent was pleasant until those papers were signed. Then, the attitude "I don't have to deal with you" kicked in. We have not received a tag for our vehicle to date, 03/01/2021, because they had not secured the Title for the vehicle when it was traded in. Forget calling and getting results, NONE. "we will call you back in 15 mins" never happened. Basically, be careful buying a used vehicle from them. Make sure they have the title secured before purchasing. Out of state owner, trade in. Dealership allowed a trade in with no secured Title. We had a cracked windshield, they finally had repaired, bad brake issue, that we had to fix after they said they were 50 good. NO GOOD! Normally don't post like this, but this experience is worth sharing so that others don't get dumped on and dismissed. Now we are told we won't get a tag until about May 2021. Darn Shame. Returning the vehicle affects only the buyer, so BUYER BEWARE!!!

Advise service of them putting in the wrong oil not to factory recommendation. Hyundai recommends 5w20 and they put in 5w30. Then they offered to switch it out which I denied because they would most likely use cheap recycled oil. Went home and changed the oil again myself with the correct recommended oil by factory recommendation.