American Savings Bank in Honolulu, Hawaii

I walked in to deposit cash. There was no line. The young lady/ Personal Banker Kaloa or whatever her name was reprimanded me for not having filled out the form. I walked out. Being reprimanded as a customer is not okay. I'd rather put my cash elsewhere than put up with such a lousy attitude.

Super friendly and fast, this was the first bank I went to when I came here and they made the whole experience painless!

The tellers and managers are all so friendly and helpful! The most welcoming of all the branches I go to.

If you are new to Hawaii do some homework first. Not accessible and poor customer service.

Extremely friendly and do their best to help you or solve problems

Teller didnt know how to renewal a cd

Good Service!

I feel the same way everybody else feels they just seem so sad and always ask u wanna use the atm outside i wouldnt walked in here if i wanted to use tje atm outside to deposit my check

Below 1 star It's the worse customer service ever.

It feels like these guys don't want to work. I came to open a business account, but got just bad mood instead, because of unpleasure conversion...the worker didn't want/try to provide me any information

Lots of friendly tellers....and personal bankers to help you out.

I stumbled in and the first friendly, welcoming face was that of MICHAEL NAGAMINE who took GREAT CARE of me and my banking needs for over 1 hour. It was only when I was leaving did I look at his card on which he had given me his cell number did I discover this really humble & accommodating man was the VP-BRANCH MANAGER! I was humbled and grateful and now I know why this branch has such high ratings.

How does a bank in downtown Honolulu have only 2 tellers working on a Friday!! Line out the door and around the corner. This causes disgruntled customers and employees!!

Great customer service and they validate parking if you park in the parking garage. Parking entrance is on Don Quiote side of the block.

Overdrafts roll over into overdrafts often due to vendors not charging on the and consumers assuming online banking information is accurate. Some people u talk with at the branch are reasonable, others are non helpful and even rude.

Always nice people