Bank of the James - Madison Heights in Madison Heights, Virginia

Bank of the James has been my local bank ever since they opened a branch in Madison Heights. It was the best decision I could have made from a banking standpoint. I used to think that having your bank know you personally was not that important....that is, until someone hacked into my email account and sent an email to my bank requesting a wire transfer of funds from my account. Because the folks at the bank knew me personally and were familiar with my transactions, they suspected something was not right and contacted me immediately, possibly saving me from a very serious loss. But beyond that, these folks bend over backwards to provide excellent customer service, not to mention my free checking and friendly help whenever I need it. I actually miss seeing them during the pandemic and can't wait to when I can walk in and see their smiling faces. I notice that Bank of the James is opening new branches around the area, and their growth is for good reason.

Terra helped us so much with opening our account and answered all our questions. Her and the other staff are always so friendly and helpful! I would recommend Bank of the James to anyone!

Debra Wright goes above and beyond for her customers! She is always kind, courteous and willing to help! Mrs. Wright is certainly a great asset to the Bank of the James family!