Bob Poynter Cadillac Chevrolet Buick GMC in Seymour, Indiana

Service dept went over and above to help us!!! 1st gentleman got stuck in driveway which city had plowed shut. Called Carrie, she sent out someone to bring us to shop and had loner ready when we got there. Was supposed to be at funeral of a lady I had worked with for 20 years. Made it just as they were shutting the doors. They plowed our drive and shoveled the walk. I know it was a mad house in there that day, but they did everything they could to help us. We've bought 3 vehicles there and know we'll go there to buy our next one!!!!!

I had to take my 2013 Chevy Equinox in because of a battery issue. As soon as they took my keys, I headed in to wait in the lounge. I love that they soare no expense to meet the satisfaction of their customers. The soda fountain, the cappuccino machine, and the coffee makers were nice and kept clean, the charging station had every type of charger for every type of phone, the chairs were ultra cushy and comfortable, even the restroom was kept nice and clean, and to add, smelling super fresh. I love going into Bob Poynter knowing that I'll be taken care of.