Cash America Pawn in Pasadena, Texas

Great services and understanding on loans!

It was so much better when Jimmy was there. You could walk in and see a familiar friendly face. Now they have a lot of new people every time I go there. They never answer the phones, and are not very friendly or helpful. The store is a mess and it makes it hard to get around in there.

Horrible. They don't care at lol

The employees, the women at least, are extremely rude for no apparent reason! Forget getting a loan if your belongings are treated the same way their people treat other people! Perhaps even their own! It's appalling how this business is still up and running with the same employees! Corporate, here I come! There's just no need to be rude and nasty when someone goes in with a smiling face and it's polite to them! Ridiculous! Go to EZPawn. They're much nicer and will take better care of your belongings!

Rude people Bad service terrible customer services! These people have to understand how to treat customers since without our money you guys don't get paid nor have a Job!

Horrible service. Both employees looked confused. They don't know how to quote a loan? I didn't even receive a offer. They suggested to try somewhere else.

I come to this store all the time. Until this new staff now has no customer service really. This big guy never really smiles or has any customer service. I always pawn my stuff there and get it out. But that day he was there and was trying to loan me less. Kept pointing out how much they sell it for. Making me feel like I didn't need it or I wasn't going to get it back out. He even suggested for me to try somewhere else. The other two employees were playing around and spilling water and joking. Lack of customer service. I never want to set foot in there again. I ended up going to a different pawn and they gave me what I needed with awesome customer service.

Personally I like them very nice and decent prices I shop there alot

My husband pawned our sons tv there and we got it out Wednesday. The TV no longer works and manager refused to anything for us . .

I would never recommend this pawn shop to anybody there major rip-off I bought a Bluetooth speaker doesn't hold a charge they try to sell me a warranty. I've been to other pawn shops that give you 2 days or week warranty on anything you buy these people want to sell you a warranty. called him back to try to get another one in the telling me that I can exchange it all they want is your money.Stay away from this place.The kid that sold me the bluetooth speaker knew it did not work.He even told me when i called

I goht 3 games I was going to sell and they told me 10 for all 3