Chase Bank in Kendallville, Indiana

The lobby was packed and there was only 1 woman helping all of us at the counter when there were customers standing clear back to the doors. All I could hear in line while patiently waiting to be helped was 2 ladies in a office of loud laughter and chit chatting. The office woman was NOT with a customer she was with another bank employee who was apparently to "busy" to help where help was needed. Ms. Loveless you did the best you could alone up there and I thank you. You keep up the great work. Fyi.....because of her is the ONLY reason you got the 1 star I had to give.

Love the staff here. Always friendly and helpful

Wasnt to happy after today! I get theres a coin shortage but i live week to week an rely on quarters to do my laundry washing my husbands work clothes also!! I came up to drive up window like I do weekly asked for 2 rows of quarters then was told i can only get 1 roll. Well that Wont help when I gotta do laundry!! Told them this is my weekly an i need 2 rolls. Apparently their only allowing 1 roll per customer an i said but this is my weekly!! Then instead of just giving me 2 rolls they say oh u can just come back tomorrow!! Umm so why cant u just give me 2 if the said quarters are there??? Smfh