Check Into Cash in Vista, California

Kenya is awesome. Great customer service skills. That's how you make loyal customers.

I had a loan from 2 weeks before my next payday. I apparently was called before the date I was even due and didn't return their call because I did not recognize the number even knowing my due date 2/28/20 and because I didn't respond to their call, I was deposited the night before. I called the day I was due to make my payment, but found out I was already deposited which went through my account and was told by a member of your store that they would not know if it went through or not until 7 days. I was told they do a hard credit check, but it typically doesn't show on your credit score, but it did after they said it doesn't typically happen. Kenia helped me and was awesome. But because I didn't know that I was to be in direct contact after signing an agreement on my due date, I was still deposited. Shouldn't your company confirm that "We are going to call you and you must confirm payment to an associate. If not, we will deposit you beforehand? Just letting you know how our company works" It's just simple communication. I HIGHLY doubt I would even consider EVER doing business with this scam.

Today I had the pleasure of visiting two of their locations, first in Oceanside and then the one in Vista. I needed to cash two checks and my experience was great. Both of the ladies that assisted me were super helpful and friendly! I'll definitely be back for all of my check cashing needs. Top notch customer service!