Commerce Bank in Blue Springs, Missouri

Best bank ever! Great service, smart people. They have always taken great care me. I would recommend them to anybody!

After you're finally transferred to the branch office you originally called because they didn't answer quick enough, they are friendly and willing to assist you. The branch staff are super limited to local decision making regarding loan products. All loans go through the KC branches so you might as well fill out an online application or just plan to wait in a long line at the drive through since they are understaffed and only willing to see people by appointment since as their lobby's are technically closed. Don't expect your personal loan experience to be very personal and unless you have a previous banking relationship or some hard collateral don't believe their marketing portion that says “personal loans, without collateral”. Rates are good and competitive but again, they don't want to start a banking relationship with you unless you have a lot to give first. Your 401k, IRA, other banks stocks bonds cds or cash also doesn't work here either as collateral. So businesses, don't bring your receivables or insurance policies for collateral it's only VINs here like cars RVs trailers campers ect. Also you can forget about it if you already owe money on it because if the bank can't be first, they won't be last. I found their ads on Google while searching for a personal loan. Was approved in a timely fashion pending collateral. Supposedly they'll even offer a cashiers check for the full amount right away as well, just didn't make it that far in the process. I am unsure and unable to comment on the rest of their products but hopefully this helps save people time in the future.

If I could give Commerce Bank less than one star, I would. I had to deal with the bank from out-of-state, and it was concerning my deceased brother's account. Once the bank had all the paperwork that they asked for, they did exactly the opposite of what I requested. A simple email would have solved the problem, but the bank didn't bother. It made me realize that Commerce Bank doesn't really care about their costumers. My brother was a longtime costumer, so they needed to be more respectful. Don't use Commerce Bank.