Commonwealth Auto Credit in Hampton, Virginia

Commonwealth Auto Credit would get 10 stars it was a choice. I would like to start off by letting everyone who is reviewing this review know that Mrs. Toni and her team both Holly and Holly are AWESOME!!! They are all respectful and understanding to your personal situation. Life happens and when you need a financial company to give you a second chance CAC will do just that...You must 1st understand that if you are working with CAC that you must be recovering or establishing your credit. I'm going to be extremely honest about my experience with CAC. My credit score was in the low 500 when I was financed for a luxury vehicle through this company...after one year of consistently making my car payments a priority to re-establish my credit, my credit score jumped to a 680...enough points to buy a house. I see that there are a lot of negative reviews about CAC but I'm certain that these reviews came after the great news that CAC gave them the opportunity to get transportation for work, family and personal needs and then payments on loan began to be late or not paid at all. If we all do right by CAC we can all have success stories and maybe just maybe they can lower the interest rates a little for second or third chance individuals in the future. We have to pave the way to keep this company around for future community members who need their support. Mrs. Toni and her team doesn't deserve to be disrespected or talked bad about for giving someone who was denied by all other financial institutions a second or third chance at getting behind the wheel of a vehicle that is very much needed. Without Mrs. Toni believing in me and having faith that I was going to prioritize paying my car payments, me and my son would have been in a bad place without transportation. Let's all remember before posting a negative review...how happy we were when all other institutions turned us away or told us to get a co-signer. I would recommend CAC to anyone who has no other options. We all know their interest rates are extremely high but the goal is to get in, show credit worthiness and become a success story. Thank you Mrs. Toni, Ms. Holly and Ms. Holly for always being patient, respectful and educating me. I'm happy to say I'm now a successful business owner and this would not have been possible without their support and my dear Heavenly Father. Please let's do our best to do right by these beautiful ladies and if you have been turned away by everyone else, don't hesitate to call Commonwealth Auto Credit. Be Blessed and stay safe Everyone. Thank you for reading my long review!!!

I pay My payments every month. I just had a baby and went out on short term disability so my check was short i told Them this and I'm not even 30 days behind on my payment just a 2 1/2 weeks and they disabled my vehicle even though i offered Them 100 dollars and to pay another 100 next Friday. If you get a car from that dealership please please please do not finance through them. These people are horrible and need to go out of business.

Holly has the customer service skills of a piranha...never in my life have I dealt with such. She is the absolute worst...