Community One Credit Union Inc in Canton, Ohio

For a checking account they've been ok at best. Loans are not their thing here it seems. They stole 337 from me saying my insurance didn't list them as lien holder even though my insurance company sent them proof it was. They refuse to remove the money from my loan. I have all emails and documentation to prove it they're knowingly steeling from me and causing me great distress.

It is so unfortunate. Since they merged with the Fireman & Policeman Credit Union, we have become just another number to them. They no longer treat us like they value our business. We have been with for about 15 years. I remember when they treated you with respect and understanding. I have had multiple loans through them as our family has grown. Cars, home repairs, etc. We had an emergency need for home repair this week and we have never paid an account late to them or any other creditor, and they would not loan us the funds. We had to call them to even get a status update on the application. After not hearing back from them, we called another credit union and got approved in ten minutes. We are going to be moving our funds this month.

I opened an account at Cleveland ave location today. The teller that helped me was very knowledgeable and very very nice. I would recommend this bank to everyone! Thank you Marie for being so kind!