Corporate America Family Credit Union in Crystal Lake, Illinois

We have had an amazing experience here. They know who we are when we walk in and are able to assist us immediately. The phone support has been great as well. We we're able to refinance our car and save on the payment and reduce the months as well as balance transfer our credit cards to 11 interest instead 18. Huge savings!

Love the staff and very good rates for both savings and loans.

If I could give this location zero stars, I would. They are open Monday, Tuesday, Thursday, and Friday between 7:30-5:30; closed Wednesday and Saturday. If you like web-based access to your accounts, don't get too excited. The web portal and app are both very limited and the app is outdated and not user friendly. If you cannot get to the Crystal Lake location before they close at 5:30, don't rely on the ability to withdraw cash at the ATM because much of the time it's out of service. Of the times I physically visited the branch to make a transaction, the staff were less than personable. There are two other credit unions within 1 mile of this facility that are known for exemplary service to their owners. Please consider their services before you open an account at CAFCU. You won't be disappointed. I closed my account not long after it was open. I'll take my business somewhere that appreciates me and looks after their people.