Covington Credit in Knoxville, Tennessee

Shouldn't have moved but still the same. They used to give out high million dollar credit. When they was across the bus station on magnolia. Since they moved away from regions googled high fiber network area. They can't do nothing.

My mom had a loan in the past staff was very friendly and understanding. I had called around to find a place and Covington was the most affordable and best place as far as the pay back and payments.

If you're willing to invest a lot of time it's a typical loan agency. 2-stars at best. Managed poorly- over a couple years management changes frequently. Perfect example: I moved and requested transfer from this branch to Chattanooga- two weeks later, it never happened since the Chattanooga office had NO information about me. Found out the old manager is gone at this branch in Knox and my request wasn't even started. Called this branch to pay and request to start the transfer again. Only one person DD working at 12:03pm, card payment system went down during my process, could hear it was busy. I offered to call back to be nice. 4:45pm, called back. She's still alone and opening a new account, but would have to call me back before close to handle payment and transfer. Never happened. Now it's the next day Sat and they are closed which is also the day payment is due. Now I'll have to follow up Monday... Again, if you want to invest a lot of time, they're okay to start a loan with. Otherwise, go look at better managed agencies that have adequate staff- I'd recommend World Finance! Can't wait to end this partnership!