Enterprise Rent-A-Car in Farmington, New Mexico

I was quite surprised and pleased at how professional this was. Savannah was very efficient and helpful I she explained everything took all my info and had me in a car very quick if I ever need a rental again I will definitely go to her.

Rented a car in OK and drove to Farmington, NM. On the drive the current car was acting up completely understandable so I called this location to trade out the car. Called the day before and was told to come by at 11 the next day to see what they had on the lot. I called at 11 and then was told to come by at 1:30 and they would have a minivan for me. Show up at 1:45 and was told by the manager that the car was being "cleaned" and wouldn't be ready for another 30+ minutes. Finally got the car switched out and this is the most disgusting rental car I have ever driven. The 30+ minutes of cleaning must have been spent cleaning 1 wheel because the inside for sure wasn't. Pictures show Cheetos, fries, fruit roll-up wrappers, Cheerios, dried pancakes, Etc. all found after picking up the vehicle. If they weren't going to clean it why did I show up and wait an extra 30 minutes? Have told family in the area to never use this location.

In the past month I have gone to Enterprise for a car rental. Each time I went they treated me very good. I asked all the questions I needed to ask and also made me feel welcomed. Most of all, how clean every thing was, with this pandemic it was nice to see people treating others wit care and professionalism. I will for sure be returning back to them in the future. Thank you folks for taking care of me. I will refer more people to you.