Fifth Third Bank & ATM in Canton, Ohio

Love all the negative reviews of just Fifth Third in general, that's not what these reviews are used for, this is specifically for one location. I love this location so much! Most of the employees know my name and greet me when I walk in the door! They are always very polite and professional towards their customers!

I've banked with fifth third bank for two years. I've deposited two checks a month from the same company for two years. A direct deposit for two years. Tried the mobile app for the first time and they put a 15 day hold on my check 3 days before I had to leave town for a trip that I had already spent thousands of dollars on couldn't cancel. I called customer service and they recommended that I go into my local branch. I went in with the boss of the company who was willing to show proof that the check cleared at his bank. The manager shrugged his shoulders at me. He didn't try to call his boss or corporate or anyone to try to accommodate me. Completely useless and the worst customer service ever at a bank. This is the third issue with this bank in a 3 week time period. I would never recommend this bank for anything kind of account or loan. Too many good ones out there.