First Virginia in Virginia Beach, Virginia

I went in for a interview when I walked in I did not feel welcomed. Neither one of the employees spoke they all just gave me a look. I then said hello and told Donna what I was there for. The interview was very awkward and unprofessional she interviewed me in the lobby while customers came in and out. I just felt out of place like I was too black for their little rude establishment.

Very professional, Donna answered all my questions which were about 20. Friendly read out the contract addressed any concerns I had. Wonderful experience overall. I will be doing business with them again. Thank you Donna and thank you First Virginia for your great customer service

Fast friendly service

Husband uses this to cash his band checks. Fees are inline with other of same business. friendly staff. seeing other reviews - lol. if you default YOU are in the wrong and they have right to call and penalties are posted. New check? yes they have to confirm, people bring in stolen and bogus checks all the time. a good option if you don't have a bank. read the contracts and don't act if you should get a special deal if you default.

Don't borrow money from them. If you ever default, they will harass you, call your job like 8 times a day.

Terrible experience they questioned me about was my phones mine questioned was my sister real and i couldnt cash a small 26 dollar check because my employer was closed , i don't see how this location is in business NEVER go here , the sign that says CASH CHECKS INSTANTLY is a lie i will never return there ever

Seek alternative providers!!!!! As a manager in an enterprise environment 13 years, I must say this has been the worst customer service experience ever. Find other loan companies to conduct your business.

Called and the manager answered. Her attitude was horrible. Asked a simple question because I was working with a rep yesterday who was lovely but the manager acted like she didn't want to talk to me. Just trying to get my check cashed. Never going here again. No wonder the lady yesterday couldn't get the answer she needed if she was waiting to hear back from her Manager

Ok staff but terrible customer service, I will not give this location or company my business again.