FNBO - First National Bank of Omaha in Belvidere, Illinois

My son banks at this bank and he recently had one of his personal checks fraudulently rendered thru his account. It was not signed and the party that deposited it's bank someplace inl Itasca allowed the check to be processed and his own bank first national Belvidere allowed the check to be honored and they have denied his dispute claim and will not return his money. I really don't care about policy number ....blah blah. Neither bank should have allowed this check to go thru. He and I were told by someone named Brooke that the bank can't review every check and transaction that goes through their accounts. This is pretty sad so basically anyone can pass an illegal check through this bank and if it's not caught in the right timeframe or in accordance with policy bla blah blah the too bad so sad you are out that money and guess you better be more careful next time?? REALLY!! Not good customer service first national. This customer will not be continuing with this poor excuse for a banking institution! Shame on you!

Very sweet workers and a big help to me. Always nice and polite and take the time to get to no you by name.. 4 thumbs up National.. Lol ...Thanks

Very unprofessional employees,. I would never recommend this bank to anyone. I experienced the worst banking experience. Very disrespectful.