Fremont Motor Riverton - Ford & Lincoln in Riverton, Wyoming

Chris, the Service Writer always does a great job at explaining every thing, he is always very courteous and I have never had a complaint in the 11 years I have been getting my Lincoln MKS taken care of at Fremont Motors. This time, however, was different. I live in Lander and had an appointment at Fremont Motors in Riverton to have the rear shocks on my Lincoln replaced and to get an oil change and tire rotation. After a period of time Chris the service writer came and told me they were missing some of the bolts for the shocks and they wouldn't be able to replace them until they came in. So after going to parts and paying another 60 dollars they were ordered. I don't understand since, someone at Fremont ordered the shocks why everything needed to replace them was not included. Now I have to make another trip over to Riverton.

I want to give a huge shout out to Michael. He did an excellent job diagnosing and fixing the problems with my vehicle. He was able to explain what was wrong in a way that made sense to me. It was great to have a knowledgeable technician take the time to explain the issues rather than just trying to make money. It's nice to know good mechanics still exist.

I ordered a new 2021 superduty From Fremont Ford of Riverton, and the whole process was a breeze. Jeremy in sales was great, the communication on his part was top notch. The General Manager Ricki was on top of things as well, any questions I had she would promptly reply. I highly recommend if you are in the market. Thanks Fremont for being awesome!!