Hawaii Law Enforcement Federal Credit Union in Honolulu, Hawaii

My debit card was flagged restricted...I have no clue why. I have more than enough money in my account for the items that I had purchased that have a 3 day hold. You would think if you flag an account that they would send me an email why they are doing it...but nope, nothing from them...and how I found out was I was purchasing dinner and was told about it. So I couldn't get dinner because of that.

Finally someone with understanding and knowledge. Thank you Dawn for all your help. Just when i was about to give up, there you were. It's individuals like you that make us Officers feel like we matter. If anyone needs help with there account, I will be referring them to you. LT

This account was opened for me by my father years ago. Trying to move away from traditional banks and use credit unions, I revived my account here with Hawaii Law Enforcement Federal Credit Union. I gave HLEFCU multiple chances, for the brief period I used them there were way too many issues with online banking, mistakes made by tellers with basic deposits and transfers, debit card issues etc. I am all for second chances but not fourth or fifth chances. I did notice that the tellers here are very inexperienced compared to other banks and credit unions, they need better training. On a side note, this isnt the most friendly place to bank, very rude and dismissive when it came to service both in person and over the phone. I have moved back to my regular bank and larger credit union, both are able to properly handle basic banking.