Huntington Bank in Toledo, Ohio

Professional and kind, I've never had a problem here.

I opened a checking and savings account today, at the Point Place branch. It was a very pleasant experience. Ms. Mariah Haas was very quick, INFORMATIVE, and helpful, in showing which accounts best suited my needs. A very lovely, professional banker indeed. I suggest her for any of your banking needs. She goes over everything, and misses nothing. I was in and out, in about 15-20 minutes. I highly recommend.

This branch chose to close my account without ever contacting me. Instead chose to ask a known relative if I would mind. I like a small town vibe but not like that. Still truly saddens me. I had that account since I was a little girl when the bank set up in my elementary school and maintained a small balance since. As a consumer we face so much unreliability and this was one deal I held in high regard until they proved me wrong.

This branch is very convenient for students on campus. Parking is as good as it can be for the Gateway Plaza. The branch had to close it's lobby for a short while due to Covid restrictions but seems to be back open and working fine. Staff is very friendly and always willing to help. So nice to have an actual place I can go and talk to a human if I have a problem as opposed to other online banks where the only option is to email customer service and hope they get back to you.

They're barely ever open. Why should anybody use them as their bank if the only "service" you receive is listening to prerecorded messages at some call center that don't even help, when there's better alternatives like online exchanges, who have way more experience than Huntington?

Staff at this branch are pretty mediocre, lazy, and unaware of how to handle various issues. Use the extra ten minutes or so that it takes you to walk to the branch at the UT campus towards getting better service with more competent staff.

This is nonsense, first time going to the bank. There is no lobby service. Waste of space. Just turn it into straight atm.

No inside service. Drive thru only

I been banking here for a couple of years so far it has been excellent service this is for me my go to place for all my needs I highly recommend that if you want the best customer service friendly tellers who care give it a try I never been disappointed.

Teller refused to give me change and demanded my wife come in and get it for me due to the fact that I was not on the account. Mind you I deposit money into her account a minimum of one time a week and always go in there for change this is the first time I have had a problem. The man seemed upset that I didn't have an account with them and my wife did. Continued to try and tell me I am not a customer and that I should make an account. Told him I had problems with Huntington years ago. The only reason my wife has that account is because first Merritt closed. Will be making her close the account later this week. Thanks for the crappy customer service mr supervisor.

If you could stop taking my money that would be great! 32 over draft charge for .32. Im being fed without a kiss first

Bank got robbed at gunpoint while I was meeting with an Advisor. Scariest moment of my life. Everyone is okay. However, I will not be stepping into this specific branch ever again.

Your confidentiality is not secure at this Branch. Very disappointed on how unprofessional this establishment operates.

Ehh average at best.. under staffed. Not much going on except them trying to ask you if you want ano

Very very slow.

Very nice and love to go there

This bank truly cares about it's client and is not all about money gained in unessicary fees. Recently left my credit union to engage soely with them. Excellent bank!

So miny problems.....now the don't have a atm

Great customer service.Bre is awesome!

They try to get out as fast as they can! But the customers aren't alway ready. I think don't wait until you get to the counter to start looking for your License and other stuff. You should have it ready all the you was in the line.

Great service and employees are very courteous.

Andrew did a fantastic job with my son on opening up his first account. Thank you for making this a good experience for him. Andrew seemed personable, took his time, and made us feel welcome! Thank you!

Mirissa was so helpful and provided me great customer service, Thank you

I had to go to a Huntington bank on a Saturday morning and decided to go to this branch. A banker named Shawn helped me to get what I wanted. He was so friendly and cooperative that I will do all my banking at Huntington with him from that day. Shawn, Huntington needs to have more bankers like you.

It's always a challenge getting in and out of the parking lot due to all the traffic at the intersection but that does not stop me from visiting this branch. It is a convenient location and I never had much of a wait, nor a single issue. Every teller is very friendly and professional. This is why I been banking here for nearly 20 years.

Exceptional service from Jill and her team throughout this Pandemic. They have gone above and beyond to help this small business owner! Thank You!!!

One of the nicest branches of Huntington. Kind and quick staff. What more could you ask for?