IBERIABANK in Lafayette, Louisiana

Love this bank & employees.. We refinanced our house for an amazing low interest rate. Employees so welcoming and helpful.

Everytime I have to put some in the night deposit box there's never any envelopes. Not impressed I only have a loan with iberia and they wanted me to switch to bank with them. Well don't think so!

I needed funds the most after hurricane Laura, I tried to deposit a check and they put it on hold for over 12 days days due to their “policy”. They prefer to stick to their unnecessary policies rather than being loyal to their customer of 7 years.

Always helpful.

Always pleasant.

100 better than customer service ever could be. Customer service is a joke an doesn't listen period.

Putting the finishing touches on everything just about ready to open...

Truly a good experience. Little wait time. Open lobby. Pleasant workers.

Very hard to find a banker that creates relationships. Branch Manager who we have never met, Mary Nain, tells us she has final say on decisions with are account with regards to fees etc. Online is great but we are still people and seek relationships and not transactions.

Imo Angie is a horrible and rude employee. Do not bank here. Just took all of my money out.Run this bank and get out!!!

Very nice and clean building. Front tellers very polite. Easy parking. But when I tried opening an account the lady behind the glass was not so polite. First off she greeted me from her desk behind the glass. Second she gave a vibe as if she didn't even want to deal with me. She didn't even try working we with me about seeing if I could get an account opened. Had to call customer service and the CSR offered to help me and even transfer me to another bank. Nice place though. Employees might need to be retrained!