Jake Sweeney Kia in Florence, Kentucky

Bought a used car from here a few weeks ago as is with 23500 miles on it and was assured everything was looked over, inspected, and in top condition, including a fresh oil change. 100 miles later the oil light came on. The Door handle is about to fall off. The clips underneath the convertible top are cracked which requires a full top replacement. The car needs an alignment. The parking assist sensors are faulty and cause a constant error message on the instrument cluster. Do not trust the salesman or this dealership like I did, make sure you do a PPI before buying anything from here even if it has very low miles. They force you to sign a 36 mo contract for environmental protection against your paint and interior for 899 for every purchase as a "dealer fee." Sounds like I was scammed out of 899. The finance guy kept rushing me through paperwork, I realize now he did not want me to read it. Sort out reviews by lowest first and you will see other issues like this, something else I did not do. This place isn't worth it even if they have a hard to find car with the specs that you want.

Pierre is absolutely a great help and supporter throughout the whole buying experience! And I'm buying from all the way from Palm Coast, FL! Pierre set a great example for this dealership, and they should praise him for it. Thank you again Pierre!

I worked with Kaleb Duncan to get the perfect vehicle that I was looking for at Jake Sweeney Kia. When I got there I wasn't sure I was going to buy. The first SUV that I test drove didn't match my requirements. Kaleb kept calm and didn't pressure at all, which I appreciated, instead we got back to his desk and started looking through dealer inventory and eventually we found the SUV that checked all the boxes and we were able to close the deal that day! The entire process was smooth and low key - which is exactly what you want when making a big decision. Post-sale, Kaleb kept me informed on next steps on a regular basis so I was never worried and my questions were answered quickly. I would highly recommend him to others that just want good and honest salesmanship without the hassle.