John Asseff at CrossCountry Mortgage, LLC in South Charleston, West Virginia

This lender is loaning money to the buyers of our home. He has delayed and not done his job for almost a month. Our original closing date was supposed to be November 20th. It is now December 10th, and according to the law firm handling closing yet again we will not meet our closing date tomorrow December 11th. I would not use this lender ever. We have a back up offer on our house and if we would have known this lender was going to be this much of a problem, we would have taken the back up offer. And may still have to. Very disappointing!

Our families experience was great with cross country. Good people that were honest and communicative with us during the entire process.

Stephanie and Tara are wonderful ladies and very helpful. John is very unprofessional always say he would call back but never did. Asked for my appraisal to be canceled and he said it was and I canceled 3 days in advance he canceled it the day of and the appraisal people had already gone out and they said i had to talk to John about getting my 275.00 back and he said he would call back like he had throughout the whole process and like always no response. I wouldn't recommend him to anyone. In my eyes he is a thief. IM JUST THANKFUL THAT HE IS THE ONE WHO WILL HAVE TO ANSWER TO GOD ON JUDGMENT DAY.