Kiefer Nissan of Corvallis in Corvallis, Oregon

The buying experience was good. If you go there and want a test drive, make sure you are with Christa Flores. She was amazing! She showed us the capabilities of the car and that, not her, convinced us to buy it. Negotiation was painless and we got a deal we were satisfied with.

Have to start the post, by saying we found a good car at a good price. And we are very happy with our new to us car. Now for the not so great side of things. We drove down from Portland, only to find that they had marked up the car's price online before we got there. They wanted 15,997 when we found the car, and scheduled the appointment. When we got there, they told us the new price was 16,990. Talk about shady, and not professional! So after some drawn out price discussions, and waiting over 3 hours to get our paperwork finished keep in mind, we brought our own financing, not like we were trying to qualify for a loan , we finally drove away in our new car. Lesson to be learn here Kiefer.... You could do significantly better in your customer experience department. Don't try to upcharge your customer, don't make them wait FOREVER to get paperwork done in 10-15 minutes. And whatever you do, so try and tell me for 3 hours that "this is just the way it's always been done" UNACCEPTABLE!

I just had to post a review about this business because I was totally surprised by my car buying experience!!!! If you have read my other reviews you will see I don't give praise easily. I purchased a very nice newer vehicle with many amenities to make my daily commute comfortable and keep my grandchild safe when riding with me. My salesperson Amanda was amazing. She was professional and went out of her way to make sure I left with a car I loved. I will definitely be going back when I next need to purchase a new car, as well as referring my friends/ co-workers. Excellent customer service.