Lake Michigan Credit Union in Naples, Florida

Worst branch EVER. Never have I experienced such rude and incompetent people. I am the type that likes to give the benefit of the doubt and the last 3, yes, THREE times I have gone to this particular branch, they are unhelpful. Because of them I will be cancelling my account with Lake Michigan.

The Collier Blvd branch has been incredible to deal with. Their personal attention has not gone unnoticed. If you need something, they'll get it done!

Wonderful people. Undoubtedly the kindest and most helpful place to complete your banking needs by far.

Great Bank, Monica is always extremely helpful and goes above and beyond. Fantastic customer service!

This is a great credit union to refinance your car or finance a new purchase. I've worked with them for months and they've got the "old school" help approach which is lost from most other lenders. See Jerry on Immokalee Rd branch and see if he can help you ! What a relief to have a lender like this in Naples !

LMCU is not an ethical institution. Deliberate inaccurate credit reporting. If you value your credit score do not do business with these fraudsters.

Went thru drive thru Suzanne or Susan needs a vacation and IMMEDIATELY!! Instead of greeting me her response was "WHAT" she did not ask "how can I help you". I pressed the call button after sending her my check to deposit without a deposit slip as this drive thru is very old and needs updating to make sure she was going to deposit into my checking, instead of being polite I got "WHAT" and a roll of the eyes as if she was being imposed on. I just asked if she was depositing into my checking and she said "well of course" as she turned away flipping her hair. I had asked why she is so upset and she turned back around saying I was pushing the call button while she was trying to finish the transaction. I was bothering her ... Its only my account and I was only trying to make sure the money was being deposited into the proper account. So sorry I should bother to do so!! Why are people in the customer service Industry if you do not want to be bothered by customers who keep your business running and your job secure? Maybe get a job away from the public view?