Len Stoler Chevrolet in Westminster, Maryland

I worked with Emily and she was very sweet knowledgeable and helpful. Everyone was really friendly and happy to help. I received a really great deal on my trade and new vehicle. I left feeling completely satisfied with my experience.

First purchase from this dealer was great - 2015 when I purchased a new Chevy Silverado. Now that the 2019s got my attention, I was in the market and decided that I'd try to keep my loyalty with Len Stoler. Given my hectic schedule I reached out over the phone first as most people do. At first my interactions with Linda were as to be expected. That quickly changed when I requested a new quote on a different cab size. She suggested that I was, "playing games with her" and that she would get my information hung up on me. I honestly was shocked at the change in her demeanor I started reaching out to other dealerships and I'm glad I did! I ended up finding the exact vehicle for cheaper than my quote from Linda. I purchased the new 2019 Silverado Trail Boss the next day. I still have not received a call back with that quote from her nor do I care to speak to someone that rude again. Let this be a lesson to Len Stoler... If you want to keep your customers don't have rude people doing "customer service".

Found the vehicle we've been looking for. The sales team was great. Only problem I had was the financing dept. The truck was a 04 and no bank or credit union wanted to finance a vehicle that old. Instead of letting my wife and I sit in the showroom for 4 plus hours they should have just came out sooner to let me know. I ended paying cash. Again, the sale rep, Brad and Erik were great but the financing dept needs some work.