Midas in Keene, New Hampshire

I needed a car inspection on a Saturday while I was in town, Valvoline turned me away stating they had their last customer of the day in the bay it was 3:20 and they close at 6. I called Midas around 3:30 and asked if they would inspect my car, it's relatively new with very low mileage. Even though they closed at 4, they said they could do it. I was in and out in about 10 minutes! Very impressed with customer service and ease of visit.

Today, I stopped into your Keene New Hampshire location. I was on a trip with my 9 year old twins to Madam Sherri Forest and noticed after leaving my car was making a terrible noise. I wanted to make sure it was safe seeing I had my kids in the car with me so I stopped in and asked how much it would be to have them look at it quickly although being it a day hiking trip I left my cards home and only had a little cash on me the gentleman behind the counter told me he usually charges 49.99 for the service, but he would gladly take it for a spin down the road for me and see if he could figure it out. He quickly took my keys and drove down the street. Moments later came back to tell me I had a rock lodged under the rim and to give him a minute and he'd see if his manager would allow him to blow it out quickly free of charge. He came back out and took it in to the shop and worked quickly while I went in and spoke with the manager briefly still frazzled from thinking the car was broken. The manager at this location was incredibly friendly and helped calm me down even offered me a cup of tea while my kids and I waited. 5 minutes later and we were on our way back to Maine. I usually don't post to businesses to give feed back but the kindness your employees showed me today, made me believe there are good people left in this world! I sadly did not get the gentleman's name who drove my car and fixed it for me but the man is amazing as well. Thank you so much to the guys who helped me out today! Ya'll are incredible!

After numerous visits over the last 6 years, I think it is about time that I write a long overdue review of the great crew at Midas in Keene. I have two cars well past their prime and Mark and his crew have always done an excellent job of taking care of them. Today was typical. Yesterday I called and explained that my brakes were making a grounding noise and would probably need rotors and pads. He made an appointment for me for today and everything was taken care of as promised. He even found out that the pads were put on a couple of years ago and were covered under a life warranty savings me a good piece of change. Good people and great service.