North Coast Auto Mall - Bedford in Bedford, Ohio

A friend recommended north coast auto mall and I'm so glad they did! They have great cars at great prices and they are very friendly. Michael was my sales rep and he was awesome. They also have detailing services that are amazing, my car looks so good! Would recommend to everyone!!

This place was an odd experience. I drove 3 hours to reach this dealer and the first car I test drive was not in reasonable shape to sell to any knowledgeable buyer. After telling the salesman that it was not for me nicely, he developed a slight attitude and got offended. I quickly moved on and told him I wanted to check out the others that were on my list. I decided to walk around the dealership after sitting for an hour and making no progress. I found one I wanted to test drive in the lot and went inside to get the keys. Everything was well at this point. Three short test drives later, I had found the one I wanted and mentioned it to the salesman around 4p. Sitting there for greater than an hour it didn't seem we were making much progress. It was past 8p when I signed paperwork a was given the okay to leave. When getting in the car I just paid 25k for, I found that not a drop of gas had been put in it after mentioning to the manager and salesman that it would need gas since it was on 1/8 tank. I went into the dealership and told the salesman that I was disappointed with the fact that it had no gas after I had just purchased this car and which I had accepted their price and negotiated not even a penny. The salesmen take the car for 10 min to go to the gas station and brings it back with 1/4 tank. Yes, he put 1/8 tank of gas in. Shoutout to my salesman FELIX for the poor service. At this point I was set on the fact that this dealership yes, sells a lot of car, sees a lot of people, and sells at a reasonable price. But if you care about the service you receive and whether you are a valuable customer, I would not recommend them.

Moe is the man! I have never had a better time buying a car. He was so helpful and fun to talk to. Very low pressure because it was a sweet car at a good price, so the car sold itself. I have always bought VWs from the dealer, but never again. Thanks to everyone that helped us yesterday.