NWSB Bank, A Division of ACNB Bank in Westminster, Maryland

Always super helpful and responsive. I had tried to make a deposit into the ATM and it ate my checks and they were right on it. We spoke the next morning... they took care of it quickly and efficiently. The staff is always so friendly and kind.

I worked with a lender who was also associated with ACNB and when we started out he was super responsive. But then when our process started taking longer than a few months, he stopped responding and was very unhelpful. Selling and buying a property can take time and I just feel like he didn't understand that at all.

In the current competitive nature of banking institutions, and the various levels of different loan offers, my wife and I decided on contacting our local bank for our first HELOC loan. Westminster NWSB Loan Officers Alisa Stesch and Tim Utz were two of the most professional and knowledgable bankers we have ever dealt with. Even during our current health crisis, both Alisa and Tim were extremely accommodating and addressed all our questions and concerns in a timely and thorough fashion. They offered us the best rates major banks could not come close too and the process was surprisingly effortless on our end. From the initial step, to the distribution of the funds, both Alisa and Tim kept us informed via phone calls, e-mails, and during in person meetings. If you are looking into a HELOC or any other product, my wife and I highly recommend considering NWSB for your banking needs.