OneMain Financial in Humble, Texas

Horrible experience with these people get told we are approved for a loan then told an hour before we were supposed to sign they can't verify employment verbally but never told us. Then won't take a direct number to call HR dept. wouldn't recommend for anyone

My experience was great treated very well and I will recommend she's doing very courtesy

Mandy was the best loan officer. Even after I didn't get the loan at first I called several times asking questions on different ways I could try again. We found away and by the end of the day I received the loan money......Thank you Mandy my baby girl is going to have a great Christmas Brandy

I spoke with Nayelli, a rep within the humble branch for quite a few minutes explaining my situation and needs. Despite me telling her one key information she still encouraged me to apply for a loan. During this process she runs my credit twice. Now my score has taken a significant hit. I don't recommend this location, as the knowledge, quality and customer value is not here. I feel more training is required in understanding customer needs rather than trying to sale a product. I am paying significantly for this mistake.