PNC Bank in Springfield, Ohio

Terrible service since shutting down many of our local branches. Absolutely loved the employees and service at the Upper Valley Pike location. Since making all the cuts the service has definitely suffered.

What a great team ! always so nice and everything .

Very happy banking here, the staff at this location is always willing to go out of there way to help and they walk alongside you through all processes.

My family and I had a great experience at this PNC branch today. Amber Fry helped us get a few things notarized. She also helped us with a few questions we've had and really just showed empathy and care towards us! She had great customer service! Will definitely be coming back to this branch.

I've had the best care there and I've banked a few other places in Springfield that left me disappointed. I'm always in and out quickly and they take care of all my transactions fast. I'm grateful they have a location on the south end as well. Their online banking is a breeze. I've taken surveys after being in there and had follow up phone calls. They're taking customer service to an all time high level. Good job, PNC E. Main location.

Arrived at 4:58 and was told that they were closed. I just needed to drop off my deposit. Upper valley has never given me an issue as to closing early. Upper valley is my preferred location but I have moved across town and east main is the most convenient location. I revel a friendly staff and easy to work with environment when i first penned my accounts with east main back in 2007. They were rude when telling me they were closed with no apology. Just dismissed. Very disappointed. I try my best to get there asap worth what my schedule allows me to.