PrimeLending, A PlainsCapital Company in Vienna, West Virginia

Our recent refinance and renovation loan application marked the second time we have worked with Janice Wigal and the team at Prime Lending in Vienna, WV. Janice is outstanding in every way and her team is exceptional. We couldn't be more pleased with the degree of professionalism and the clear and frequent communications that brought the application process to a successful conclusion in a very short time. Shop no further for a great lending agent and organization. I assure you that you will not be disappointed.

Excellent service! Friendly, professional, responsive, and effective. Would definitely recommend to others.

In the 30 years of working in Sales, Account Management, and Customer Service fields, I don't know anyone who compares to the selfless dedication, work ethic and professionalism of Janice Wigal at PrimeLending. Janice worked with our family in selling our house last year, often late at night when she knew it was the only time we had available. She kept us updated on all the required documents and deadlines, she gave us encouragement when events were unknown, and we always felt she was doing everything possible for our benefit. Fast forward to the past few weeks...we were having issues with our county real estate and escrow statement from the sale. I knew Janice could help..and she did! Although not her area nor her issue, she took the time to ease our growing frustrations and she went beyond what was asked of her for the simple fact that she wanted to help us, the customer. Everything she did was positive, timely and reassuring. To our family, Janice is the face of PrimeLending and she should be recognized for her work which I am sure is not limited to just our family but everyone she embraces as her customer on a daily basis. Janice, from our family to yours...thank you...you are simply the best!