Shelbyville Chrysler Dodge Jeep Ram in Shelbyville, Kentucky

We showed up an hour before they closed, test drove a few cars we were interested in. We wasn't planning on buying that day but decided on a Jeep Renegade. They entire team stayed until until we finished all of required paperwork. They were extremely friendly. It was the best car buying experience I've ever had. I will go here first the next time I'm in the market for another vehicle. I would recommend them to anyone.

Stopped in at 4:30 on a Friday to see if I could get a wheel balanced. I was driving through and figured they would be able to take care of it. Service guy told me they don't have time while a bunch of dudes are standing around BS'ing. Told him I would just take it to a different shop and he couldn't care less. Would have left my truck here and got a oil change, transmission fluid change, new plugs and new brake pads but they “didn't have time” an hour and a half before they closed to balance a tire that would have taken 10 minutes. Absolute waste of my time.