STAR Financial Bank in Fort Wayne, Indiana

Friendly and knowledgeable people

Love the employees!

I always receive exemplary customer service from friendly tellers.

The employees at this branch are excellent! We have multiple accounts and our needs are sometimes daunting and numerous. We have never experienced anything but smiles from them and competent banking needs.

Every time I go in they are smiling and always helpful. They do a great job!

Employees were a little rude

No lines to wait in, atm

I have worked with Allison on 2 disputes. She has been very helpful and knowledgeable in helping me to understand the process. She has bent over backwards to help me. Thak you Allison. I see why they made you manager. Thanks Todd

Super Friendly and helpful!

I have been banking here for over ten years now and while the staff does change out frequently they are always polite and helpful. What more can you ask. They always make me feel welcome and know me by name. The manager here is accessable and that's more than I can say for most managers. It feels like a small family owned place. I love doing my banking here and will continue to do so! Thank you guys for everything you do for us. I could not ask for more from you all.

If you want to deal with a highly professional, customer focused financial institution that values local human interaction over computer centric solutions, STAR is for you! STAR has a great on line presence as well, but I greatly appreciate STAR for the ability to talk with a person that understands my perspective when I am trying to solve a banking problem and their willingness to go the extra mile to help resolve it!!

The staff at this branch is very welcoming and helpful. I was a bit reluctant to switch when they closed the Coliseum location because it was so close but don't regret it at all now. The building interior is breathtaking. They have extra lanes for drive-thru if you prefer that service.