SunTrust in Canton, Georgia

Actually SunTrust in general is getting horrible, I have been a customer for 13 years and it has gone from amazing to horrible this branch especially. Management will never call you back. I really think it is time for me to look elsewhere for a bank. Super rude staff. Super rude management.

Terrible service. I can only assume it's down to laziness. I opened a new account online, and when moving money from my old bank my account was suspended due to suspected fraud a whole other nightmare. I called the number I was given and I was told all I needed to do was to go to a branch and present my ID at the drive-through. I went to this branch and was told that they couldn't help me at the drive-through, I had to come into the branch and speak to someone in person - but they couldn't see me right then and I had to make an appointment for a later time. So I got home and called to make the appointment, and was told I that they had no available times that day, and maybe I should contact another branch. So I contacted Hickory Flat, and they were able to resolve the problem at the drive-through. Now I have the access I need so I can terminate my new account and never deal with these people ever again!

i set at the drive thru 21 mins, there is more Germs on the tube than there would be going inside at one time 12 cars in line way to long to wait.