SunTrust in Delray Beach, Florida is a company that offers you the following services: business loans, payday loans, personal loans, student loans. SunTrust in Delray Beach, Florida has an average rating of 2,5 based on 12 people. If you need to call SunTrust in Delray Beach, FL, here is the phone number: 15618081066.
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Address: | 5200 W Atlantic Ave, Delray Beach, FL 33484 | |
Phone: | 15618081066 | |
Website: | http://suntrust.com | |
Areas of the Company: | Business Loans, Payday Loans, Personal Loans, Student Loans | |
Working Hours: | Sunday: Closed Monday: 9AM-4PM Tuesday: 9AM-4PM Wednesday: 9AM-4PM Thursday: 9AM-4PM Friday: 9AM-6PM Saturday: Closed |
Latest Testimonials | |
Max Jameson | I've had to go into suntrust on multiple occasions for fees that shouldn't be occuring on my account numerous times. They say they've changed it so it wont happen anymore but it continues to happen. Im tired of this bank taking my money. Switch now before they steal yours too |
Michael Simshauser | ATM never works now it won't even give you the option to withdrawal money. I now have to pay a non suntrust ATM fee somewhere else to get my money its ridiculous |
A D | Drive through the worst |
Address: | 25 SE 3rd Ave, Delray Beach, FL 33483 | |
Phone: | 15612436751 | |
Website: | http://suntrust.com | |
Areas of the Company: | Personal Loans, Student Loans | |
Working Hours: | Sunday: Closed Monday: 9AM-4PM Tuesday: 9AM-4PM Wednesday: 9AM-4PM Thursday: 9AM-4PM Friday: 9AM-6PM Saturday: Closed |
Latest Testimonials | |
K S | Negative stars not available, so I gave them one. The people here are completely incompetent. They filed wrong account numbers and information resulting in hundreds of dollars out of my pocket with zero solutions or help from them. Do not recommend doing any business here. |
J S | Around August 2018, I asked Ms. Carmen A to change my mortgage with SunTrust from monthly to biweekly payments to save on interest and ultimately reduce the length of my mortgage. Although Ms. Carmen A apparently filed the appropriate paperwork to effectuate this change, she failed to tell me that she cancelled my autopay and that I would have to request to make that happen again. I never requested for her to cancel autopay and I had no reason to think it would have been erased. Because I travel internationally a lot, I called several times to make sure everything was in order and that payments would be coming out and I was told that everything was fine. I was also unable to gain access to my banking online feature because the bank was unable to make this work--they tried on multiple occasions in the bank and failed every time. Why wouldn't she remove autopay without my authorization and fail to set it back up? I am a private client!!!. Because I travel a lot for my job I did not notice that two cycles went by and no autopays occurred. When I brought this to the attention of the branch manager Ms. Susan L I was told that this would be rectified and that I would not suffer from any negative consequences as a result of this miscommunication. Based on this communication I put this behind me. Now I learned that I have two late payments on my otherwise pristine credit as a result of this bad banking. At no point in time did my Premier Banker reach out to me. My advice is to stay away from the SunTrust branch on 3rd Avenue in Delray Beach. I am going to do the same. In spite of the problems, I forgive you. We all make mistakes. Please make this right. God bless you. |
Address: | 140 E Linton Blvd, Delray Beach, FL 33483 | |
Phone: | 15616663451 | |
Website: | http://suntrust.com | |
Areas of the Company: | Personal Loans | |
Working Hours: | Sunday: Closed Monday: 9AM-4PM Tuesday: 9AM-4PM Wednesday: 9AM-4PM Thursday: 9AM-4PM Friday: 9AM-6PM Saturday: Closed |
Latest Testimonials | |
A. H. | I have never had good experiences with this bank. They tried to make me wait over an hour to close my account. I took all the money except 0.32 cents and they have been sending me monthly statements for years which costs more than my account. They really should have just let me close my account. Very miss managed |
Toshawnka Walker | My trust in SunTrust Bank has been eroded. My auto loan ending in 4426 ended due to a vehicle fire. My insurance company USAA worked with SunTrust to pay off the loan owed. Strangely, the loan payoff requested did not match the loan payoff amount actually owed. The insurance company's payoff left a 3K+ balance which I reluctantly agreed to pay after receiving my insurance claim amount. My trust in SunTrust Bank began to weaken because it was strange to have a misquoted payoff amount between an established bank and USAA. I focused on paying MORE than the monthly amount. Whenever I paid, the "amount due" continued to rise Example: Monthly amount due is 100 due on Oct 11th. I pay 200 on Sept 28th. New "amount due" is 370 STILL DUE ON OCT 11. I was paying over the due amount and the amount do was not subtracting, it was growing! In addition, I was incurring late fees. I called the customer service hotline and found out SUNTRUST BANK APPLIES YOUR PAYMENTS WHERE THEY WANT TO PLACE THEM. IF YOU TRY TO PAY EARLY, ON TIME OR PAY OFF A PAST AMOUNT, YOU MIGHT CONTINUE TO OWE Example: Owed is 100. Payed 200. The next month, you owe 370 PLUS a late fee. The customer service associate says it's safest to MAKE PAYMENTS BY PHONE CALL AND DIRECT WHERE YOUR PAYMENT NEEDS TO BE APPLIED. I do not feel safe working with SunTrust Bank. One's credit could be affected due to non-transparent banking practices. No confidence. |
Luis R. | Branch manager is useless. FSAs are awesome, friendly, professional, and polite. |