The Savings Bank in Wakefield, Massachusetts

Jeff and Mario are a complete joke. Do yourself a favor and seek out other banks and lenders to work with. 0 professionalism and should consider careers as used car salesman. Not organized and do not make you feel as if you are a priority...at all. I've had better customer service at carnivals... Highly recommend staying away.

The phone system says it all.

Can't say enough good things about the North Ave branch of The Savings Bank. Staff is super efficient, patient and pleasant. Mario was especially helpful. You're always treated like a valued customer. Wouldn't bank anywhere else.

People are fantastic and ready to help you..

Fantastic local bank. They have everything I need. The staff is very friendly and helpful.

Been banking with The Savings Bank since 1985. Always friendly cashiers. Always knowledgeable and helpful. Unlike other local banks, there is always someone to answer the phone and direct you without being on hold for an extended period of time. Great customer service!

This has been my bank for many, many years perhaps over 40, and while I no longer live locally, it remains as my primary bank and is worth the trip to engage with pleasant, knowledgeable bank employees who are ready to meet any and all service needs. While most banking is online now, I continue to come here in person from time to time. Geri was fast, efficient, and most professional in the process of one of my service needs a few years back. Greenwood can get congested; however there is onsite parking and two drive-throughs. Great people, great bank, 5 stars!

Jeff and Mario are a complete joke. Do yourself a favor and seek out other banks and lenders to work with. 0 professionalism and should consider careers as used car salesman. Not organized and do not make you feel as if you are a priority...at all. I've had better customer service at carnivals... Highly recommend staying away.