Toyota of Morristown in Morristown, New Jersey

As a devoted customer of Toyota of Morristown since July of 2017, I want to express my continued appreciation for the dealership in providing me with outstanding services to the vehicle I purchased there. Since that time, I have routinely serviced my vehicle at Toyota of Morristown, traveling the extended distance from my home for "well visits" because I trust their service department to provide the highest quality care. They never disappoint! This time around, employee Jared Randolph was assigned to service to my car. From start to finish, Jared provide thorough and personalized attention, making sure he informed me of all options for new tires my car was due for them and ensuring that I was fully satisfied with my purchase decision. He also made sure that the installation appointment was scheduled in a timely manner which fit my personal schedule. Thanks, Jared, for confirming for me, in your professionalism and dedication to the customer, that Toyota of Morristown is the BEST dealership for purchasing a car and for ongoing maintenance. I should also note that Toyota of Morristown has a spacious, extraordinarily clean and COVID-19 compliant waiting area, which made servicing of my vehicle easy and comfortable. Thanks again, Jared and Toyota of Morristown for TOP NOTCH SERVICE!!!

It is not recommended to come here to change the oil. I was here on January 25 to change the oil and wash the car. My car broke down after changing the oil. The main driver's door could not be closed or opened. The damage was very serious. They proposed to Fix it for me. Let me drive another car first. I didn't say anything. My car was repaired after 5 days. But it feels very perfunctory. The door is down. It bounces up a little when the door is closed. Now I need to close the door harder. I didn't even install the contents. I didn't have a whole row of buttons. Then I am very grateful to them for giving me a free oil change next time. But I won't go to their place to change the oil again. This is really unsafe. It's terrible...