Troncalli Chrysler Dodge Jeep Ram in Cumming, Georgia

These guys were great. My wife and I ordered a Jeep, didn't love it, changed our mind, flip flopped on 2-3 other Jeeps and I'm sure drove them crazy! We were in their dealership every day for about a week going back and forth. Test driving, making changes, having them show us everything we could think of that Jeep had to offer. We never felt pressured to make a decision. They never seemed annoyed by our indecisiveness and were consistently patient and accommodating. They truly had no other intention than making sure we were happy with whatever decision we made, even if it meant we just walked away and bought nothing. I can honestly say they would rather not sell us a Jeep than sell us one we didn't love. They delivered on everything we discussed and in the end, we found a Wrangler that we love and plan to enjoy for a long time. Top notch customer service. This is the 2nd vehicle we have bought from them and will continue to recommend them to anyone looking for a new ride!

I was in the Market for a nice Full sized pickup truck, and I've heard about Troncali Chrysler Dodge Jeep Ram from a lot of people. I see their commercials and I know 1 person personally that Works there...Tyler Grant. I've heard of people's Good experience there, and the Dealer's Exceptional Inventory, so I decided to travel the 51 miles from my house to get a piece of the action. When my wife and I arrived, we were in Awe! The dealer isn't a Mega Dealer by no means but it's not tiny either. It seems like every car they had was Exceptional, not a lot full of econo boxes, though they did have vehicles for every budget. I was Greeted with genuine smiles, and the Dealer's Cat . She looked like she owned the place There was a genuine warmth about the Dealer. Tyler Grant, my Car Salesman met at the front Entrance of the dealer as he was going to gas up a vehicle he had just sold. He said He'll be right back. My wife and I proceeded to walk the lot un molested and drool over their Inventory, until we came up on the truck that called my name! Tyler Grant Previously sent me info on this Truck prior to our arrival, and seeing it in person, I had to have it. Getting it was a bit of a struggle because of my financial situation...too many open auto loans. But Troncali finance department went to work, fought tooth and nail with the banks, and obviously told them to give me a chance! That truck is sitting in my Driveway today. Tyler Grant is a people's person, a genuine Guy passionate about his job. Work ethic is in the ATMOSPHERE. Thanks Tyler Grant for being Patient and schooling me on the purchase of my Truck and Thank you Troncali Family for Smiling and Speaking to me every appropriate minute I was There. I had many Choices in Dealers across Ga, and I chose Troncali and I'm glad I did!!!

I traded-in my Jeep Wrangler for a used Jeep Compass yesterday and it was a smooth no pressure process thanks to Stephen Martin. I walked in, no appointment, and he was able to help me right away. He was patient with all of my questions and explained all the details of trading, buying and coverage options. I would highly recommend asking for Stephen and working with Troncalli. All the staff I spoke with were friendly and happy to help. They even filled up the tank and detailed my "new" used compass. Next time I'm looking for a car switch I'll be going to them! Thanks Stephen!