University of Toledo Federal Credit Union in Toledo, Ohio

I applied for a small loan on Monday. I got them the taxes they asked for on Tuesday. Wednesday I heard nothing and called and was old the loan officer left early at 1 PM... they close at 4 PM so I wouldn't know until tomorrow. It's now Thursday, 3 full business days after I initially applied. No one called me I had to call them multiple times only to find out after 4 days of wasted time that my loan was denied. No advice offered no option for a co-signer, nothing. I have a Credit score of 641 just pulled today. I applied for a loan for just 3500. I will be closing my account with this credit union. I had multiple loans with them in the past ALL of which have been fully paid even two car loans! Shame on you and your absolutely terrible customer service. The fact that I had to call you this many time is unacceptable Bev needs some serious training.

I would say probably a good banker for the students to have low interest rates. Also only the students of UT are allowed to open account here. I like their service too. Just trying to do everything online.