Wells Fargo Bank in Paradise, California

This place is absolutely garbage, spent an hour and 20 minutes trying to open up a checking account because I just got out of the marine corps and need a bank in town. Well apparently they just updated their system and didn't train their employees how to use it. The lady had no clue how to set up a bank account for my wife and I and wasted our time. Still don't have debit cards for the account because the lady told us we needed to come back later so she could help someone else instead. Absolutely unacceptable.

Botched appraisals, the run around, just a very unpleasant experience. We were trying to obtain a refinance on our business property. All was fine until the appraisal. We paid 1000 to have it appraised. When the appraisal came in, it was extremely low. We also had a fair market evaluation done on the property several months prior. There was over a 200,000 difference between the two. They agreed it seemed odd so they ordered a second appraisal that came back slightly higher but still way off. We asked the bank to let us see the appraisal and they refused and wanted to know what company they dealt with. We wanted to see which comparables they used. They refused to allow us to see any of the appraisals. Appraisals on OUR property that WE paid 1000 to have done. Aside from that they tried to revise the loan terms, asking us to attach our house and take up the remaining balance due to the low appraisal as a second. When we said no they then asked us to do a unsecured loan,thus tanking our excellent credit for the difference. Do Not business with them unless you like shady deals and very unprofessional services. They deal with very bad appraisal companies and will not disclose any information about who they deal with or where they get their information.