Wetzel Chrysler Jeep Dodge Ram in Richmond, Indiana

Tom Kiser made the buying experience easy, friendly, smooth, and my wife and I, and our family are very happy. For several reasons, I could not come to see this vehicle. Further, speaking with Tom over the course of a couple of days was not possible by phone, so I was either emailing or texting with him back and forth, which I very much appreciate! My approach to this purchase was unorthodox, I realize that, but Tom never seemed to give it a second thought. Even though he was busy with other customers throughout it all, he answered my question quickly and thoroughly. He and his Sales Manager both worked hard to accommodate me on a variety of issues that came up throughout the working of the deal. I have been in sales for over 30 years, and his manner and demeanor were so easy going and flexible that I feel the need to list that here as a huge part of the reason we chose Wetzel, and of course the vehicle we purchased. We relied solely on photos, Tom's examination of the vehicle, more photos from Tom, text and email to make sure this van had the features we wanted, and was in the condition that we were expecting. Long story short, GREAT experience on all notes. Happy with the van, and my kids and wife love the heated seats, the multi-zone heating and air conditioning, and on and on. Transaction went smoothly as well, even though some 90 miles separated us. Thanks Tom. Much appreciated. Val

The sales team was all very nice and helpful picked up my new Jeep today 12/11/2020

Tiffany in body shop is amazing. She has made our experience very stress free. She know her job and how to make you feel heard and comfortable about everything that is going on with ur vehicle