Woodforest National Bank in Ashland, Ohio

To say the least this bank has problems - my wife was surprised to find today when she went to deposit money that her account had been closed for “inactivity”, we think, and that her remaining balance had just been taken for good measure! Granted, it was 15 , but nationally Woodforest seems to make a habit of this. This from a bank who would email her balances to her daily, but just couldn't seem to find the time to tell her that her account was in danger of being closed?! The manager didn't even have the courtesy to tell her why - he said it was just sitting there, so they took it. Pretty good racket they have going here! How much do they make yearly on that scam?

I have banking here for years now and love it. They are friendly and professional. Not once have i had any problems with this bank. I would highly recommend Woodforest National Bank!

I call the store, nobody answers. After many push button options, I was told "if you want to know our store hours, look on our website" website said 4. After driving 30 minutes to get there, they have a sign that says"sorry we missed you" they closed at 2. Website was inaccurate. At least have a phone number to the branch directly would be nice.