Wright-Patt Credit Union in Clayton, Ohio

The staff are friendly enough but there's not enough of them, the place is too small and it is extremely slow. I hate going there, I mean I absolutely hate it...... and also,I can say for these people that gave them more than four stars is that they must be employees or spouses of people working there or only had one experience....

I'm very disappointed in the service I recieved today.. i pull into the bank 12/4/2020 right around 6 pm .. i sit in line till after 6:12 pm roughly 10 minutes to 12 minutes.. at this point a man from the bank comes out and tells me the last customer was the car in front of me , that I needed to back my car around others behind me who were also waiting a very unsafe situation ... I told the man I was not comfortable doing that .. and asked to pull forward . He then proceeds to ask cars ahead of me to squeeze together so I could get my suv around. I feel that the man spent more time getting me out of line than if he would of tending to me as a customer . Not to mention the neglect of safety when I was asked to back out of a line that's going one way . Then lastly , im pretty irritated I waited 10 minutes in a line not to be served . I feel the line needs to be better monitored .. and the 100s of cones that are just setting around could possibly be used to close the line verses creating unsafe situations and not tending to customers regardless of when they pull into line . this was over all an awful experience that could of been avoided by preplanning cone position and simply better monitoring the line .

Worst customer service I've ever had in my life. Not saying the people aren't nice. Just terrible at doing their jobs. If I could give them no stars I would.